Have you ever experienced deja vu? … or when the stars line up? … or when everybody seems to be talking about the same thing?
The Merriam- Webster online dictionary defines serendipity as the faculty or phenomenon of finding valuable or agreeable things not sought for; also :an instance of this
This is what has been happening around me lately. Let me explain.
Last week I was privileged to attend the Transformers II Conference in Ballina, Northern NSW. Thanks to the NCPHN
(Great venue : The Ramanda Ballina, good food, fabulous presenters).
The take home message for me was that the future of health care needs to be embedded in our approach to health. The way we can improve all aspects of our health care system, inclusive of aged care, community care and disability care needs to be in our approach to the people who use it. Care receivers and care providers must be mindful of the care being delivered and received.
WE need to develop a co-produce model who the care users work with the care delivers to formulate a plan to address individual and community needs. Community must be central to care planning. The individual needs to be central to care deliver.
This is not rocket science, but it is sometimes undervalued.
Yesterday I met the very brilliant Dr Belinda Dewar. She spoke of Appreciative Inquiry. The take home message was that knowledge creation is relational. The care providers must be aware of how they provide care to empower those we are working for. The care provider develops needs to develop a dialogue that is inclusive of the care recipient needs – that is they everyone understands the language and the intention. Care providers, i.e. care staff, must be aware of the impact they have on care recipients and the role they have in building understanding through compassion.
Essentially mindful care needs to be part of what care providers do. Care providers must work with the care recipient to develop plans to address the needs perceived by them. The care recipient needs to be a powerful partner in care. They are the expert in identifying and resolving their care needs.
It seems to be that I am getting this message at every turn. Thank you.